One suggestion: If you provide adequate customer service in your e-commerce and provide a clear refund policy, you can control or reduce many complaints about packages or lost products. This is confirmed if we realize that there are only 3 companies - concentrating 95% of capacity in Chile. A piece of information: Chile Post is usually the supplier of choice for most Chilean e-commerce, and the most common shipping method is one or two business days to your door. This is the mark to beat because we have a structural problem and you have very few options to fix it and the best thing you can do is take preventive measures and if this happens in your e-commerce you can also ask your Customers provide compensation.
For this, we recommend the following options: Your package can be tracked live or by satellite. This is something you should discuss with your logistics and postal provider. If your customer's order is lost, stolen Vietnam Phone Number List or not delivered for any other special reason, your customer has the option of reimbursement. Free Guide: Preparing and Shipping Your Items From deciding how much to charge customers to understanding insurance and shipping tracking, this comprehensive guide will walk you through the process. Orders that did not arrive on time The second biggest problem facing Chilean e-commerce parcel logistics is delays. Outside of major cities, orders are sometimes delayed by up to two weeks. This is a huge problem for e-commerce.
Keep in mind that many people shop online precisely to avoid going to a brick and mortar store, and they expect to receive their order in a relatively short period of time to make up for not moving to a brick and mortar store and then walking out. Door. Your product is already in hand. That's why your order must arrive quickly and on time. But how can we make sure our packages arrive quickly and on time? Well, a great solution to this problem is a last mile package service or parcel logistics company. These include aggregators, companies that combine logistics service offers from various postal companies on one website or app, allowing you to work with as many suppliers at the same time as you need.